COLLECTION OF INFORMATION
We only collect information you provide directly to us. For example, you may be asked to provide us with information when you sign up for a newsletter, purchase tickets, make enquiries, enter an online competition or otherwise communicate with us by email.
The information you may be asked to provide could include your contact details including your name, email address, postal address, and telephone number or other personal data, such as date of birth, occupation, identification numbers and any other information relating to you as necessary. This personal data is collected only for the purpose of responding to your enquiries or providing you with services you have requested.
NEWSLETTER AND OTHER COMMUNICATIONS
When you use our website, you may sign up to receive newsletters and other communications about the Tournament and other events. You may also be invited to sign up to receive our newsletters. If you decide to subscribe to our newsletters and similar communications you may cancel your subscription at any time by emailing Darrell.Lin@img.com or using our unsubscribe facility.
Personal data we hold in connection with your purchase of tickets for either of the Tournament will be used by us only for ticketing purposes.
IMG does not collect hold or have access to your credit card or banking information. All payment transactions are handled by 247tickets a secure payment processing provider. Your credit card and related personal details are collected by 247tickets in order to process your payment. Further details regarding 247tickets terms and conditions and privacy and security policies can be found by visiting the 247tickets website.
USE OF INFORMATION
We will primarily use information about you for the following purposes:
- Responding to your comments, questions and requests, and providing customer service
- Communicating with you in connection with competition entries
- Supplying newsletters and similar communications that you have requested
HOW WE SHARE PERSONAL DATA
We do not sell or otherwise disclose personal data about you, except as described here or as permitted or required by law.
Subject to applicable law, we may share your information with other companies in our group (irrespective of whether they are in or out of Singapore) where necessary to provide a service which you request or to support our promotional activity or as permitted by applicable law.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by e-mail, post or telephone. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.
Your data may be accessed by our service providers (for example, payment card processors) and contractors. These parties are provided only with the minimum personal data needed to perform their functions, are not permitted to process personal data for any other purposes unless required by law, and are obliged to have in place adequate technical and organizational security measures in accordance with applicable laws.
In addition, we may disclose your personal data to courts, law enforcement authorities, and other government bodies if we are required to do so by law or legal process or if we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you, for statistical purposes.
WHERE YOUR PERSONAL DATA MAY BE TRANSFERRED AND STORED
Your personal data will be processed in the People’s Republic of China (“PRC”). From time to time we may also transfer your personal data to countries outside of the PRC and if we do so, we shall do so in full compliance with applicable data protection law.
LINKS TO OTHER SITES
We use the following categories of cookies on our website:
Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for such as remembering your login details or shopping basket items cannot be provided.
These cookies collect anonymous information on how people use our Website. For example, we use Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.
Social Media Cookies
These cookies allow you to share what you’ve been doing on the website on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies for how their cookies work.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
HOW WE PROTECT AND SECURE PERSONAL DATA
We recognize the importance of your Personal Data and thus have reasonable security arrangements in place, including administrative, technical, organisational and physical safeguards, to protect against loss, misuse or unauthorised access, collection, use, disclosure, copying, modification, disposal or destruction (or other risks) of the personal data that you provide when you use our Services.
ACCESS AND CORRECTION
In accordance with our obligations under the Laws we provide website users with access to personal data we hold that relates to them and respect users’ rights to review, correct, and delete their data where appropriate. Requests made by users for access to their data may be subject to a fee, which we will confirm with you prior to responding to your request. To help protect your privacy and security, we will always take steps to verify your identity, before granting access to your personal data. Access requests and any queries regarding your rights in relation to personal data we hold relating to you should be addressed to Darrell.Lin@img.com.
If you would like to view the personal data we process about you, to update your contact details and preferences, or to tell us you no longer want us to process your personal data, you may do so by emailing us at Darrell.Lin@img.com. If you would like to be removed from our mailing list, you may email us at Darrell.Lin@img.com.
If you ask that we stop using your personal data, we will take appropriate steps to honour that request. However, it may be necessary for us to retain certain records of your personal data in order to comply with applicable law and as necessary to enable us to comply with your requests.
HOW TO CONTACT US
* Send an email to Darrell.Lin@img.com
* Write to the Mr. Darrell Lin, WME|IMG China Culture Development Co., Ltd.
Unit 1701, Two ICC, Shanghai ICC, No.288 South Shanxi Road, Shanghai 200031, China.